Frequently Asked Questions

MATERIALS & CARE

Q: What is your product made of?

Q: What is "Unlacquered Brass" or "Living Finish"?

Q: What does "patina" mean?

Q: What finish do you offer?

SIZING & INSTALLATION

Q: What does "Center-to-Center" (C-C) measurement mean?

Q: Is mounting hardware included with my order?

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SHIPPING & RETURNS

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TRADE & CUSTOMIZATION

Q: Do you have a Trade Program for interior designers and builders?

Q: Do you offer bulk discounts for whole-home projects?

Q: Do you offer customization?

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